Bpm’online sales is a cloud CRM that drives efficient sales processes and enables to take control over a complete customer journey – from lead generation to repeat sales. Employ out-of-the-box reference processes to manage the entire sales cycle!
bpm’online sales is the cutting-edge end-to-end sales cycle management software to drive customer acquisition, development and retention. Take advantage of the ready-to-go sales processes that will guide you through the most effective actions to make the most of your sales pipeline, minimizing errors and boosting results.
The key value the system brings to its users is referenced processes that serve as best practices for lead management, opportunity management, quote management, order and invoice management. Following pre-defined processes makes it easy for companies to jump start using the system and bring industry best practices to their work. The product guides users through the entire sales process from the initial communication with a customer to the closed deal.
Leverage opportunity management capabilities of bpm’online sales to define sales tactics for each deal, track competitors and analyze their strengths and weaknesses, identify key decision makers. In addition, a set of emoticons can be used to gamify the daily work of sales reps.
New features for order management provide full control over orders and invoices, payments and delivery, enable to select products from an extensive catalog using faceted search and navigation.
Bpm’online sales has extended analytics capabilities. ‘Sales pulse’, ‘Sales leaders’ and ‘Sales reps efficiency’ dashboards include all the necessary metrics for quick sales analysis and data-driven decision making. With a click of a mouse, users can add custom charts and indicators to the dashboards.
Bpm’online sales is delivered in four editions different in functionality thus leaving businesses the flexibility to choose an edition that best fits their business model:
• Team edition is a perfect fit for small and medium business with direct sales teams. The system provides out-of-the-box process for opportunity management: from lead to contract.
• E-commerce businesses will benefit most from the Commerce edition, which includes a complete set of tools for short sales cycle and e-commerce.
• Enterprise edition is designed for medium and large enterprises to automate a complete direct and channel sales cycle.
• Omnichannel edition is a perfect fit for medium and large enterprises that need to manage multiple sales channels including direct and channel sales, e-commerce, field sales and POS.
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