Vivantio ITSM is a service management software ideal for large scale, multi-site organizations with complex needs. It offers a suite of flexible management solutions from service management to client management, knowledge and asset management. It provides a powerful platform for your complete service management vision throughout your entire organization.
The Vivantio Platform can be delivered in two ways, at the same subscription price – Saas or on-premise. With the software as a service or SaaS method, users don’t have to worry about maintaining and upgrading servers or backing up data as Vivantio will handle all that for you.
With the on-premise method, the entire Vivantio platform is installed on your own server. But either way, you own all your data and can export your core information any time when the need arises.
Vivantio’s features include problem, incident and change manager, workflow automation, market-leading analytics, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal, award-winning support and SaaS or on-premise delivery.
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